Soft-Tech – Quality Management Services

With great pleasure, we introduce the Quality management services wing of IT training and allied activities. The Quality Management Services wing is now venturing to offer the quality training / consultancy to other sectors also. We would like to quote Mr. JRD Tata what he said in 1965,

“…One must forever strive for excellence,
Or even perfection, in any task
However small, and never be satisfied with
THE SECOND BEST…”

This along with other important philosophies has been the guiding factors behind the stupendous successes achieved by the Soft-Tech.
We, at Quality Assurance Group, of Soft-Tech C.I. Pvt. Ltd. feel proud to offer our services for any type of organizations. The Quality Management Services of Soft-Tech now offers various training/consultancy-related activities at most competitive rates for various Industrial, Service, Commercial, Education & allied sectors.

As a result in the standard training and implementation, more than 100 different organizations has got our services and successfully got the certification. This means that the market has proven us the dynamic group in the standard field.

 

What is ISO 9001:2015 – Quality Management Systems (QMS)?

ISO 9001 is a popular standard and more than 1 million organisations in the world are certified to this standard. This standard can be applied by  any organization, large or small, regardless of its field of activity. Implementing the requirements of  ISO 9001 helps in ensuring customers get consistent products and services. The aim of ISO 9001 is to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system.

Benefits of ISO 9001

Focuses on risk based thinking:

By considering risk-based thinking throughout the organization the likelihood of achieving stated objectives is improved, the output is more consistent and customers can be confident that they will receive the expected product or service.

Risk-based thinking, therefore:

  • builds a strong knowledge base
  • establishes a proactive culture of improvement
  • assures consistency of quality of goods or services
  • improves customer confidence and satisfaction

Focuses on documented information

Quality management system focuses on establishing documented information and controlling of documented information.

  • Documented information serve as evidence of what work has been completed.
  • It helps organizations review what they had planned, and how much of that they were able to complete.
  • It also serves as a channel for knowledge sharing.

Focuses on customer satisfaction

Quality management system focuses fulfilling the needs and requirements of customer.

  • Improving customer satisfaction is one of the main goals of the ISO 9001 quality management systems.
  • Organization implementing these standards focuses on identifying and meeting customer requirements and needs. By improving satisfaction, your customer customers’ retention rate will increase.

Focuses on evidence- based decision making

  • ISO 9001 quality management systems will encourage and help organization to make decisions based on evidence and facts.
  • By ensuring that your decisions are based on good evidence, you can better plan your operations, amend problems and improve your organizational efficiency and effectiveness.
Improved employee morale
  • ISO 9001-quality management helps to establish training procedures and to define the roles of the employees and all these operations will positively affect the overall success of the company.
  • The staff is more satisfied and motivated once their roles and responsibilities are well defined. By focusing on your staff, and not only on managing, you will improve processes because your team members will be more engaged in the outcome of your organization.
Improved supplier relationships

Quality management System requires controlling externally provided process, products and services.

  • Documentation and testing procedures for evaluation of supplier needs to be established.
  • This ensures the quality of the raw materials used for production/ service.
  • Need and expectation of supplier needs to be assessed and fulfilled which in turn improves supplier relationship.
Creation of a culture of continual improvement
  • The main output of the ISO 9001 quality management is a continual improvement that could be linked to time and money saving and revenue increasing.
  • By making of this the culture of your organization, you will be constantly improving processes and results.

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 9001. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 What is ISO 14001:2015 – Environmental Management Systems (EMS)?

 

ISO 14001 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. This standard is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability. This standard is applicable to any organization, regardless of size, type and nature and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence considering a life cycle perspective.   ISO 14001 mainly focuses to reduce waste management, demonstrate commitment to environment. It helps to organisation comply environmental laws, regulations, building brand image with customers and other stakeholders.

Benefits of ISO 14001:2015 (EMS):

  • Improves your business image

Certification to ISO 14001 tells that you are concerned about the environmental impact your organization is making and you are committed to managing those impacts. The implementation of ways to control these impacts will certainly create a good public image which helps customer to choose your product or service over others.

  • Cost savings

ISO 14001 focuses on identifying  resource uses, waste and energy management within the organization, which in long term help in cost saving. Furthermore the need of complying with the legal requirement and reducing the number of environmental incident can prevent your organization from liability costs of fines from legal bodies.

  • Helps in sustainability

Sustainable development can be achieved by balancing the three pillars of sustainability i.e. environment, social and economic. ISO 14001 standard now has specific product lifecycle requirements. Organization shall be fully aware of possible environmental impacts in each and every stage of a product’s life, and now must take responsibility for ensuring that the impact within each and every part of that lifecycle is very low. Organization’s commitment to providing the user with significantly longer lifecycle, reclamation of parts for reuse or upgrading helps in increasing sustainability.

  • Helps in continual improvement

Continual improvement is integral to the ISO 14001 requirements which can  used by organization for moving from small improvements toward greater. The culture of continual improvement  within the organization helps in engaging the employees to achieve a common goal of improvement and also encourage the employees for being innovative and create new ideas.

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 14001. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

What is ISO 45001 – Occupational Health and Safety Management System (OH&S)?

The ISO 45001:2018 occupational health & safety management system is for performance, reduce work-related accidents. The purpose of an OH&S management system is to provide a framework for managing OH&S risks and opportunities. The aim and intended outcomes of the OH&S management system are to prevent work related injury and ill health to workers and to provide safe and healthy workplaces; consequently, it is critically important for the organization to eliminate hazards and minimize OH&S risks by taking effective preventive and protective measures. ISO 45001 can apply for any size and type of organization for manage health and safety risks, while reducing associated costs. Roughly an estimated more than ½ million suffered non-fatal injuries and 17 million working days were lost due to work-related issues.

Benefits of ISO 45001:

  • Control Risk and legal compliance–To establish operational controls risks and opportunities and legal and associated requirements.
  • Reputation– Recognition of an international benchmark and concerning a social responsibilities.
  • Increase Health and Safety Awareness–To increase employee awareness of Occupational Health and Safety risks and encourage to an active role of workers in health and safety within the organization.
  • Reduce Insurance Premiums– To organization benefited from reducing insurance premiums.
  • Better Manage Health and Safety Risks– To determine hazards and the health and safety risks associated process  and seeking and controls to minimise the risk.

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 45001. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

What is ISO 27001:2022 – Information Security Management System (ISMS)?

The Standard provides the framework for an effective Information Security Management System (ISMS)and apply for any organization deals information security processes. ISMS provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an information security management system. Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.

Benefits of ISO 27001:2022

  • Compliance:ISO 27001 will helping to fulfil legal obligations and comply with regulations (e.g. NRB IT policy and guidelines) of an organization.
  • Confidentiality:Implementation of the standard helps in maintaining confidential information, robust security policies and access management, only allowing for the secure exchange of information to others stakeholders.
  • Risk management:The Standard manages and minimises risk exposure, providing customers and stakeholders with confidence in how the organization manage data security risk.
  • Customer confidence:To focus enhance customer confidence and satisfaction for client retention.
  • Culture of security:To employees and stakeholders, building a culture of security.
  • All-round-protection:To awareness of security obligations and improved security practices and helps to protect company, assets and stakeholders.
  • Reduce Cyber risks

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 27001. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

 What is ISO 22000:2022 – Food Safety Management System (FSMS)?

ISO 22000 is an internationally recognized standard which provides the assurance of food safety at all levels of production. The standard maps out how an organization can demonstrate its ability to control safety hazards to ensure that food is safe. The standard has requirements for food safety management systems processes and procedures and requires that the organization implement prerequisite programs and HACCP to identify, monitor, reduce and prevent food safety hazards at any stage of the food chain. By improving communications along your food supply chain, the ISO 22000 Food Safety Management system will help to deliver safe and healthy food to your customers. ISO 22000 is globally recognized standard complies with the Codex HACCP Principles and has regulatory approval and supply free from contamination.

Benefits of ISO 22000:2018

  • Recognition: To implement internationally recognized Food Safety Management processes of food business and enhance your brand’s reputation.
  • Open New Market: It will open door for international trade and recognised Food Safety Management and provide a competitive advantage and help you win new business.
  • Risk Management and Control: To strengthen risk management controls across food supply chain, this business that will strengthen your risk management controls, and improve transparency and accountability.
  • Confidence of Customer: Improve the confidence of customers, suppliers and other stakeholders in the safety of your food and your ability to reduce health risks
  • Continual Improvement: To optimise and update organizations systems through a process of continual improvement and account of corrective and preventive action.
  • Hazards and Contamination: To ensuring entire food supply chain has robust controls that prevent the introduction of hazardous materials and contamination.

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 2200. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

What is FSSC 22000?

FSSC 22000 is a food safety certification scheme based on the existing internationally recognized standard ISO 22000 and complemented by technical standards such as pre-requisite program. FSSC 22000 provides a framework for effectively managing food safety and quality management systems. It is a robust and effective food safety management system (FSMS) is in place to meet the requirements of regulators, food business customers. The FSSC 22000 Scheme is recognized by the Global Food Safety Initiative (GFSI).

Benefits of FSSC 22000 Food Safety Management System:
  • Commitment: To demonstrate due diligence meeting regulatory and customer requirements.
  • Brand Image: To enhance company profile, reputation and brand protection.
  • Confidence: To increased stakeholder confidence.
  • Increase Business profit : enhanced food safety in supply chain and increased supply chain management
  • Risk Control: minimised risk and food safety related incidents
  • Increase performance: to improved food safety performance
  • Culture and Integration: To food safety culture embedded and employees empowered and integrated with other management systems.

 

FSSC 22000 Requirements

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to FSSC 22000. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

What is ISO 50001 – Energy Management System (EnMS)?

The EnMS is for reduce energy uses, boost any business efficiency cost cut down. The ISO 50001 energy management system will establish culture of best practices in energy efficiency. This can give you a distinct competitive advantage because the ISO 50001 establishment, implement and certificate clearly demonstrates to customers and other stakeholders that your business is committed to reducing its environmental impact.

Why ISO 50001 (EnMS)?

ISO 50001 is a voluntary international standard and applies to organization of any size, and provides requirements for establishing, managing and improving their energy consumption and efficiency. The ISO 50001 standard for energy management systems (EnMS) can help your organisation improve its energy efficiency and saving you money by reducing energy consumption. ISO 50001 assists facilities in evaluating and prioritizing the implementation of new energy-efficient technologies and in improving energy efficiency, energy use and consumption. It also creates transparency and facilitates communication on the management of energy resources. It promotes energy management best practices and behaviors and provides a framework for promoting energy efficiency throughout the supply chain and facilitates energy management improvements for greenhouse gas emission reduction projects.

 

Benefits of ISO 50001

  • Reduce greenhouse gas emissions: To comply laws and legislation and reduce carbon footprint.
  • Increase cost savings: To manage your energy consumption and energy bills.
  • Improve understanding of equipment: Helps in gaining additional insights into energy use of the equipment and help in increasing efficiency of the equipment.
  • Increase energy awareness: Implementing ISO 50001 requires to implement energy efficiency policy and communicating to the employees which will help in increasing the awareness of employees.
  • Better decisions: To gather accurate data analysis on energy use and facilitate design more efficient systems.
  • Secure energy supplies: To assess energy supply risks and help you take steps to reduce them.
  • Improve operational efficiencies: To develop efficient maintenance practices that reduce energy consumption within the organization.
  • Enhance your brand: To show your commitment to corporate social responsibility and enhance your image and credibility with customers and stakeholders.

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 51000. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

What is ISO 31000?

ISO 31000  provides principles, a framework and a process for managing risk. It can be used by any organization regardless of its size, activity or sector. Achieving ISO 31000 signifies commitment  on managing risks in every part of organizations process and business. It will protect your business from internal and external threats and enhance your organizations reputation and give a competitive advantage when bidding. It will enable to analyse the risks and opportunities across all business process on every level of management.

Benefits of ISO 31000

  • Efficiency: Improve operational efficiency and governance
  • Confidence: Increase stakeholder confidence in your risk management techniques
  • Operational Controls: Strengthen operational controls of mandatory and voluntary reporting system.
  • Crisis Management: Improve your business performance, crisis management and organisational resilience
  • Change Management: Respond to change effectively and protect your business as you grow;

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 31000. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

What is ISO 22301 ?

ISO 22301 is an internationally recognised standard that is designed to allow businesses to implement, maintain and improve a business continuity management system (BCMS). ISO 22301 standard helps you understand and prioritise threats to your organization. BCMS specifies the steps you need to take to reduce the threat of disruption, protect your assets if something does go wrong, and recover quickly from any incidents. It protects a business, revenue and reputation from any disruption. Now a days we are living in volatile times. Your organisation needs to be prepared for the worst, whether that’s floods, fires, cyber attacks or terrorism. This standard to keep going when disaster strikes. It helps create environment on best practice procedures for reducing the threat of disruption from activities inside within the organization. The standard is of particular interest to businesses looking to ensure their products and services can continue to be delivered at an acceptable capacity during a disruption.

Benefits of ISO 22301

  • Minimising disruption: To introduce best practice strategy of ’Plan, Do, Check, Act’, ISO and disruption and maintain.
  • Flexibility and responsiveness: It helps you deal quickly with any disruption, local or international, and rapidly restore services.
  • Accountability: To ensure smooth running business activities, stakeholders to know what level of service to expect following any disruption in process.
  • Competitive advantage: Organization will get international recognition an increase client confidence in your services.
  • Continuous improvement: To get regular audits and risk assessments, you’ll ensure it remains effective.
  • Regulatory compliance: To demonstrate compliance with risk management laws regulations and employees, customers and other stakeholders.
  • Save money: To reduce internal and external BCMS audit costs and insurance premiums and improve financial performance of organization.
  • Optimise customer services: To strengthen management controls, maintain agreed levels of critical services and products to customers in the disruption.
  • Stronger management: To identifying internal external risks and ensures the effectiveness of BCMS of organization.
  • Brand reputation: To enhance your reputation with customers.

Our expert consultants as per industry background can provide you with all guidance and advice you need to implement and get certified to ISO 22301. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the PDCA culture in  your organization. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

ORGANIC CERTIFICATION

Organic certification is done for regulating and facilitating the sale of organic products to the consumers.  For Organic certification organization is audited for a set of production standards for growing, storage, processing, packaging and shipping i.e. entire supply chain is audited from the raw material to the finished product.  Organic Certification is important for confirming that the products and services meet or does not meet all trusted external and internal national and international standards and for product credibility in the market.

 

Benefits of organic certification

Increase trust of consumers :  Customers trust products that have complied with the organic regulations and have been verified by a third party.

Increase brand awareness : With organic certification organization can access to local and international markets.

Increase revenue : Customers are far more likely to buy products that are organic due to potential health benefits which helps in increasing sales and increasing revenue.

Conserve environment: Research shows that organic farming practices help improve water quality on farms, conserve energy and increase biodiversity.

Our expert consultants as per product can provide you with all guidance and advice you need to implement and get certified to organic. We provide training to your employees to understand the requirement and get acquainted with the standard. We also conduct GAP analysis which will help you understand and are the parts that are lagging in order to implement. Our consultant will assist you throughout the documentation period and help in improving the organic agricultural practices. Post certification audit we also help you with the root cause analysis and taking corrective action for any raised nonconformities.

 

HALAL CERTIFICATION

We provide halal consultancy service in Nepal. We have food technologist, microbiologist and management expert to implement Halal within the food chain industry in Nepal. As a pioneer almost 75 plus organizations got services of Food safety management system in Nepal.

Now, we are entering into halal consultancy and forward halal application to local partner M/s National Certification and Management Nepal Pvt. Ltd, New Baneshwor, Kathmandu Nepal and as a country partner of International Halal Certification Pvt. Ltd, Dubai.

We are promoting healthy & hygiene food preparation farm to fork, handling and serving processes, promoting halal & Agro tourism, halal friendly treatments, Facilitate Hajj & Umrah services, halal products supply chain processes & logistics and others.

We provide certification in four different categories named as Hygienic, Vegetarian, Organic & Halal in Nepal. We are focusing buyers market of tea, ginger, cardamom, meat, coffee and other related food product with halal certification and organic certification In association with national and international agencies.

Benefits of organic certification

Increase trust of consumers : Consumer trust your products meet the highest quality standards and were produced in accordance with Islamic dietary laws.

Increase brand awareness : With HALAL certification organization can access to local and international markets.

Increase revenue : Muslim population currently stands at about 1.3 billion people. Customers are far more likely to buy products that are HALAL certified due to their concern has a profound spiritual belief in the dietary laws.